FAQs
General
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The time frame varies depending on the product type, quantity, value, and the liquidation method selected. Some inventory may sell within a few days, while others may take up to 90 days or more.
We’ll recommend the most efficient strategy based on your needs — including speed, discretion, and recovery goals.
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LiquidateNow is best for businesses ready to move excess, aged, or unsold inventory — often below cost. If your own sales channels haven’t worked, we offer a proven solution powered by Via Trading, one of the industry's most trusted names.
You’ll gain access to:
- • A global buyer network
- • Our warehouse, marketing, and showroom
- • A specialized sales team and industry-leading website
All with no upfront cost and no obligation if we don’t succeed.
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We set clear, honest expectations in all listings to minimize issues. You’ll have the opportunity to review and approve your listing before it's published.
All sales are prepaid and final — buyer’s remorse is not a reason for recourse. In the rare case of discrepancies (e.g., missing units), we work with both parties to resolve fairly. We may withhold a small portion of the payout temporarily while issues are resolved, but you’ll never be left unpaid due to minor concerns.
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Yes. We liquidate merchandise in all conditions — including customer returns and distressed goods. Accurate descriptions are key to setting the right buyer expectations. Some of these goods may be ideal for our monthly live auctions, while others can be sold through standard channels.
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While we can handle most liquidation scenarios, in some cases, we may not be the best fit. This can occur due to location, volume, limited data, or other factors that make it difficult to execute a solution effectively. If that’s the case, we’ll always let you know upfront and do our best to point you in the right direction.
Shipping
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If the goods are sold from your facility: the buyer pays for shipping.
If the goods are sold from our facility:
- • You cover the shipping to our warehouse
- • This cost is deducted from your payout (no need to pay up front)
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If inventory is shipping from your facility, you’re responsible for prepping and loading. We can connect you with a local temporary labor agency if needed — but supervision remains your responsibility.
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Not necessarily. We can often market the goods FOB your location, depending on product type, condition, and liquidation method.
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- • Visibility to 5,000+ monthly walk-in buyers
- • Easier inspection by buyers and our sales team
- • Opportunity for impulse purchases from showroom visitors
- • Faster payout after shipment
- • Flexibility to adjust the liquidation method on-site
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- • Shipping costs to our warehouse are deducted from your payout
- • If goods don’t sell (rare), return shipping would be your responsibility
Payments and Costs
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- • Option 1 (One Buyer): Within 48 hours of the buyer receiving the goods
- • Option 2 (Several Buyers): Within 48 hours of the buyer(s) receiving the goods
- • Option 3 (Hundreds of Buyers): Paid every Monday for prior week’s sales
- • Option 4 (Auction): Paid the Monday after the auction
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We only charge a commission based on actual sales — typically 20–30%, depending on the load size, complexity, and liquidation method. The rate will be clearly outlined in your proposal.
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No. We don’t charge setup, listing, or marketing fees. If we don’t sell your inventory, you owe nothing.
No sale = no fee.
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You won’t be asked to pay anything up front. If your inventory is shipped to our facility, we cover the cost initially and deduct it from your final payout — no upfront expense required from you at any point.